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Home My WebLink About01/29/14AGENDA ADJOURNED REGULAR MEETING HERMOSA BEACH CITY COUNCIL Wednesday, January 29, 2014 – 5:00 p.m. Council Chambers, City Hall 1315 Valley Drive MAYOR Michael DiVirgilio CITY CLERK Elaine Doerfling MAYOR PRO TEM Peter Tucker CITY TREASURER Karen Nowicki COUNCIL MEMBERS Nanette Barragan Hany Fangary Carolyn Petty CITY MANAGER Tom Bakaly CITY ATTORNEY Michael Jenkins CALL TO ORDER ROLL CALL PUBLIC PARTICIPATION 1. GOVERNANCE TOPICS:  HOUSE RULES o CODE OF CONDUCT AND CIVILITY o MAYOR AND CITY COUNCIL PROTOCOL 2. VISION 2029 3. PLAN 2014-2019 4. ACTION AGENDA 2014 ADJOURNMENT To: Mayor and City Council City of Hermosa Beach From: Lyle Sumek Subject: Leadership and Strategic Planning Workshop II Date: January 26, 2014 The purpose of this memo is to prepare for the upcoming Leadership and Strategic Planning Workshop II. Attached you will find the following documents: (1) Strategic Plan 2014-2019-2029 INITIAL DRAFT Please note that this document may change after review by the Executive Team on 1/29. (2) Leaders Guide 2014 - Section 6 Summary Hermosa Beach Vision 2029 (3) Leaders Guide 2014 - Section 7 Summary Plan 2014-2019 (4) Leaders Guide 2014 - Section 10 Summary Governance Guide 2014 The Leadership and Strategic Planning Workshop agenda is: (1) Strategic Plan 2014-2019-2029: Review/Finalization Vision 2029 Plan 2014-2019 (2) Action Outlines 2014: Review/ Refinements (who, what, when, key issues) (3) Action Agenda 2014 Policy Agenda: Top Priority, High Priority Management Agenda: Top Priority, High Priority Management in Progress 2014 Major Projects 2014 (4) City Manager's Goals for 2014 (5) Governance Guide 2014 Governance Guide 2014 Initial Draft: Review/ Refinement Governance Topics; a) Role Expectations and Actions for: Mayor Mayor Pro Tem Councilmembers City Manager Council Liaisons to Boards b) Council Meetings Operations and Etiquette c) Media Outreach d) Other Matters: Requires 2 or 3 votes e) Accountability to House Rules and Council Operating Protocols f) e-Mailing/Texting during Meetings/ Workshop and Public Deliberation g) Other Topics may be added. I look forward to seeing you on 1/29. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 1 Hermosa Beach Vision 2028 HERMOSA BEACH 2028 is The Best Little Beach City! Our Hometown Spirit, Our Beach Life Style, Our Eclectic Downtown, Our Vibrant Entry Corridors Our Commitment to Environmental Sustainability, MAKES US DIFFERENT AND SETS US APART. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 2 Hermosa Beach Municipal Government Mission and Core Services The mission of the HERMOSA BEACH MUNICIPAL GOVERNMENT is to Be Financially, Environmentally Responsible to Govern the Community and to Provide 1st Class Municipal Services in a Customer Friendly Manner. through Valued Employees and Volunteers. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 3 City of Hermosa Beach Policy Agenda 2013 TOP PRIORITY Carbon Neutral Action Plan: Development (Community and City) with Actions City Services and Levels of Services: Identification, Priorities, Cost of Service Delivery Analysis, Incorporation in the Budget EIR for Oil Drilling Sewer Replacement Program Overall City Economic Development Policy Strategy and Framework: City Role, Policy Framework, Tool Kit for Economic Development HIGH PRIORITY Five Year Financial Plan with Projections Storm Water Quality Plan Civic Center and Downtown Properties General Plan: Update Pacific Coast Highway/Aviation Corridor Beautification Conceptual Plan: Development Fire District: Direction Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 4 City of Hermosa Beach Management Agenda 2013 TOP PRIORITY Organization Structure and Performance Review/Plan: Process, Completion High Performance Organization Model: Development Street Paving Program Crime Assessment Action Plan Technology Upgrade Strategic Plan Development HIGH PRIORITY Budget and Financial Documents: Simplification Downtown Hotel: Development Night Life Action Plan: Implementation Artesia/Pacific Coast Highway Large Parcel: Development City Fleet Policy and Master Plan Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 5 City of Hermosa Beach Goals 2018 Financially Sound City Government High Performing City Providing 1st Class Services More Livable, Sustainable Beach City Enhanced Economic Development Through Revitalized Downtown And Entry Corridors Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 6 GOAL 1 FINANCIALLY SOUND CITY GOVERNMENT ACHIEVEMENTS 2013 VALUE TO RESIDENTS 1. Budget, Including Budget in Brief, Service Review, GFOA Award 2. Fleet Policy: Adopted; Electric/Hybrid Vehicles 3. Financial Policies: Review 4. Treasurer Transition: Internal Control, Framed Issues for Council Consideration 5. Customer Service Level and Satisfaction Survey: Funded 6. Five Year Financial Plan 7. Classification and Compensation Study: Funding, Contract Awarded 8. Grants: a) Local Coastal Program b) Planning for Bike Corrals c) Vulnerability Assessment for Sea Level Rise 9. Financial Reserves: Increased (15% - 16%) 10. Investment Award (CMTA) + City continues to reduce the cost of service delivery + Greater transparency with easy access to financial and budget information + Enhanced financial planning and forecasting + City leveraging dollars through grants + Increased city reserves + Fiscal stewardship by City Council and City Manager + Service value for tax dollars and fees Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 7 GOAL 2 HIGH PERFORMING CITY PROVIDING 1ST CLASS SERVICES ACHIEVEMENTS 2013 VALUE TO RESIDENTS 1. Police Chief Selection 2. Employee Recognition Program: Service Awards Dinner 3. Fire Equipment Purchase 4. Funding for Additional Positions: • Police • Public Works • Community Development • Fire 5. Strategic Planning Process: Institutionalization 6. Accountability Training: Initiated 7. Building Excellence Services Team (BEST): System Improvements Initiated by Administrative Assistance 8. Blue Zone Work Site: Wellness Initiative 9. “All Hands” Meetings: Staff Engagement 10. Employee Newsletter 11. Public Safety Service and Staffing Study: Completed 12. Parking Citation/Business License Payments on Line 13. Instant Bonus Program 14. High Performance Training: Initiated, Consultative in Decision Making 15. Police Department: Re-Accreditation + City employees taking responsibility for and bing accountable for their actions + City employees working together as a “City Team” + Responsive and reliable city service delivery + New managers dedicated to enhancing services and service value + Productive city organization responsive to the community Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 8 GOAL 3 MORE LIVABLE, SUSTAINABLE BEACH CITY ACHIEVEMENTS 2013 VALUE TO RESIDENTS 1. July 4th, New Year Celebration and Every Weekend: Action Plan, Managing the Day, Community Dialog 2. Oil Information and Civic Engagement 3. Sewer Projects 4. Street Paving 5. Carbon Neutral: Report 6. Sea Level Rise: Grant $100,000 7. Bar/Tavern Late Night Establishment Plan 8. Electric Charging Stations: City Hall, City Yard, Public Streets 9. South Park: Upgrade, Initiated Process 10. Citywide Buildings and Street Lights: Upgrade with Energy Efficiency 11. Solid Waste Program Transition to New Hauler, “Pay as You Throw” 12. Sidewalk Cleaning: Enhancement 13. Transitioned: Two Problematic Late Night Establishments 14. New Building Codes: Adopted for Residential/Commercial Buildings 15. Living Street Policy 16. Storm Water Permits 17. California Green Building Code: Adopted + City commitment and actions toward carbon neutrally + Safer community events and festivals, late nights + Improved reliability of sewer system + Better quality streets + Development of a natural park for use by all + Steps taken to become a “Greener” city + Residents engaged and shaping Hermosa Beach’s future Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 9 GOAL 4 ENHANCED ECONOMIC DEVELOPMENT THROUGH REVITALIZED DOWNTOWN AND ENTRY CORRIDORS ACHIEVEMENTS 2013 VALUE TO RESIDENTS 1. Economic Development Plan: Approved 2. Boutique Hotel: Approved 3. PCH/Aviation Streetscape Beautification Concept Plan: Completed 4. Downtown Economic Development Strategy: Stakeholder Involvement, Plan Development 5. Community Events Process Development/Regulations: Protecting the Community 6. New Parking Meters on Pier Avenue: Installation 7. Outdoor Dining Opportunities: Planning Commission Approval 8. Economic Development Position: Budgeted, Recruitment Initiated 9. Major Parcel Owners/Key Development Opportunities: Discussion Initiated 10. PCH/Aviation Corridor Business Survey: Completed by Subcommittee 11. Rollback Parking Hours to Stimulate Business + City prepared for economic expansion and business investment + More outdoor dining opportunities + Community events that residents can experience and enjoy + City working with local businesses + Potential for future business investment resulting in an expanded tax base and revenues to the city Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 10 City of Hermosa Beach Actions to Reduce Cost to Government 1. Salary Savings: Use of Temporaries 2. Paperless Agenda Process 3. Workers’ Compensation Changes: Out to Bid (in Progress) 4. eNewsletter In House 5. Increase Public Works In House 6. Fleet Maintenance Cost Reduction 7. Homeland Security Dollars for New Fire Equipment 8. City Printing Cost Reductions 9. Sewers: Less Callouts for Problems 10. Energy Efficiency Buildings: Initiated 11. Piggy Backed off Existing Contract: Electrical Vehicle/Backhoe, Fire Truck 12. Converted Fire Codes to Electronic Formats: Improved Access 13. Field Change Over: Stopped Changing Field Baseball to Soccer Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 11 City of Hermosa Beach Service Reductions 2014 1. Proactive Code Enforcement Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 12 City of Hermosa Beach Service Increases and New Services 2014 1. Sewer Service Reliability 2. Street Maintenance Level 3. After School Program Expansion: (70 to 90); Room Renovation 4. 4th of July Celebration: Service Level for Safety 5. Public Information Requests 6. School Safety Evaluation (Police and Fire) 7. Laptops 8. Oil Information and Engagement 9. Permits/Inspections: Increased Demand 10. Compliant Response Enhancement 11. Taxi Regulations 12. Mulch on Greenbelt Trail 13. South Park: Upgrade/New Seeding of Grass 14. Solid Waste Collection: Higher Level 15. Website: More User Friendly, Award Winning 16. Special Events: Support by City 17. Engineering Plan Checks, Increased Demand 18. Supervision of Skate Park: Check ID, Liability Waivers, Hours of Supervision Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 13 DEPARTMENTAL SUCCESSES CITY OF HERMOSA BEACH 2014 Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 14 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: City Manager Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Oversaw Development and Implementation of City’s First Strategic Plan Impacts: Guiding Documents for City Policy Success: Hired New Police Chief Impacts: Leadership for Police Department Success: Transition to Paperless Agenda Packets for Council Impacts: Carbon Neutral/Energy Efficiency Policy Goal Success: Conducted Management Workshop on Accountability Impacts: Implemented Accountability Program for Leadership Success: Oversaw Community Dialogue Process Re: General Plan, Private Development & Oil Impacts: Involved Community in Planning for Future of City Success: Provided High Performance Organization Training for City Staff Impacts: Engaged Staff in Training to Shift Culture to Achieve High Performance Success: Implemented 360 Degree Performance Review for City Manager Impacts: Allowed for Top Down and Down Up Review of Leadership Leading to Higher Engagement Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 15 Success: Served as Head of City Manager’s Task Force with ICRMA Impacts: Long Term Reduction in Liability Coverage Costs Success: Oversaw effective Fourth of July campaign to reduce holiday impact Impacts: Addressed Longstanding Issues with Fourth of July Holiday Impacts Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 16 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Community Development Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Preparation for Vote on the Oil Project – Assembling Team of Experts, Public Outreach Impacts: Public has been and continues to be thoroughly informed and has been provided frequent opportunities for input every step of the way regarding EIR process, Cost and Benefit, and Health Studies Success: City Council Approval of New 10-year Solid Waste Franchise Agreement, and Transition to New Hauler Impacts: Residents and business will have continuing high quality service with better diversion rates, incentives for recycling (“pay as you throw”), more services, and local office with the new hauler, with lower, or only slightly higher, rates dependent on service selected Success: Housing Element Final Adoption and State Certification Impacts: Meets State requirements through 2021; enables City to plan for large Commercial lots without retaining zoning for high density housing Success: Civic Center/Downtown Strategic Economic Development Plan – Engaged Expert Team Impacts: When completed and presented to Council, it will provide policy and programs for City to make decisions to leverage assets and plan and prepare for economic development of the downtown area and for the development of key sites. Success: Sustainable Communities Grant for General Plan Update and “Blueprint for a Low Carbon Future” Awarded, Consultant Selected, and Work Progressing Impacts: Took advantage of Strategic Growth Council grant opportunity where City’s goals align with the State, allowing for progress to be made on a much needed and meaningful update to the General Plan, linking it to sustainability objectives, at a low cost to the City. Long term benefits to residents and businesses. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 17 Success: Late Night Intensification Ordinance Adopted and Collaboration with Police Department on Code Enforcement Impacts: One of many elements of efforts to tone down late night activity to change the culture of downtown/Pier Plaza to benefit residents Success: Implementation of Sustainability Plan– Fleet Purchasing, Municipal Procurement Policy, Energy Efficiency Upgrades, Employee Commute Survey Impacts: These are important small steps towards implementation of state goals and City’s Carbon Neutral goal. Success: PCH / Aviation Concept Plan Approval Impacts: First step in improving two primary entry corridors, wrapping up efforts of the PCH Aviation Improvement Committee Success: Facilitation and Permitting of New Development Activity Sensitive to Character of Hermosa Beach Impacts: Continue to provide a great service with limited staff that balances economic development with quality of life issues and community engagement in the development review process important to local residents. New projects include a boutique hotel, new restaurants, commercial façade improvements, and new residential projects. Success: Funding to Support Council Priorities Impacts: Additional funding applied for or awarded to support Council priorities focused on economic development, climate change and resiliency, and coastal planning: SCAG Green Region Award (carbon neutral municipal operations award), Local Coastal Planning Assistance (to supplement Sustainable Communities Grant for Local Coastal Program mandated by law, multi-city Local Coastal Program Sea Level Rise Adaptation Grant Program for Los Angeles Region funded, Coastal Conservancy Climate Ready Grant funded. Success: 2013 Building Code Amendments Impacts: Compliance with state law, allows city to retain and propose local amendments to support local conditions supporting Council priorities, adopted plans and benefitting city residents. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 18 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Community Resources Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Streamlined Special Events Review and Decision Process Impacts: Saved staff and Commission review time; made requirements more clear to producers Success: Awarded Design Contract for South Park Playground Impacts: Worked collaboratively with community on type of playground design the neighborhood desires; negotiated the lowest possible cost for the design Success: Increased summer camp offerings by 82% Impacts: Provided a more diverse array of opportunities for residents to use Success: Provided Expanded Senior Center offerings Impacts: Senior residents have a diverse array of activities in which to participate Success: Coordination and Oversight of a complete set of 5 Pier Plaza Promotions Impacts: Raised $50,000 in revenue for recreation programming Success: Coordination and Oversight of over 80 Special Events in 2013 Impacts: Production of diverse array of special events for community enjoyment Success: In Partnership with AYSO, Eliminated Bi-Annual Clark Field Soccer to Baseball Changeover Impacts: Saved staff time and $4000 of city budget Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 19 Success: Created Outdoor Fitness Permit Program Impacts: Improved organization and oversight of city park and beach space with competing users Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 20 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Finance Department Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: City Services and Levels of Services- Completed initial service inventory and analysis (“service house”). Presented to Council in Preliminary Budget/Workshop Impacts: More informed decision making Success: Five Year Financial Plan - Presented plan to City Council with Preliminary Budget Impacts: More informed decision making Success: Phone System - Awarded to Council, successful management of project to date, keeping all informed, estimated completion date by calendar year end Impacts: Up to date technology/tools for all city employees, better service for public, others using city services Success: Completion of Telephone Best Practices Impacts: Guidance for employees in conjunction with above new phone system, better, more uniform customer service Success: Budget in Brief - Completed for Midyear 12/13, 13/14 Impacts: Summarized budget information which is more useful to those who are not interested in detailed information, simplification Success: Financial Policies, including Investment Policy Impacts: Investment policy certified by California Municipal Treasurer’s Association, independent confirmation of “best practice” policy, financial policies expanded to include more “best practices”, illumination of practices/policies for staff, City Council, public, debt community, etc. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 21 Success: Analysis/Issuance of Pension Obligation Bonds Impacts: Obtained accurate analysis of POB’s working with actuary and financial advisor – discovered no savings would be realized, continuing to monitor feasibility Success: Continuation of 50/50 Audits Impacts: Ensure businesses are in compliance with CUP/code provisions Success: Installation of Credit Card Meters on Pier Avenue Impacts: Better customer service, more efficient collection Success: Review of Pension with Discovery Economics and Independent Actuary Impacts: Expanded Independent Information for City Council and Public Success: Implemented Split Schedule for Finance Cashier Division Impacts: Better Customer Service Success: Assumed City Treasurer Role Upon Resignation of City Treasurer. Provide Oversight to City Treasurer Now at Request of City Council Impacts: Separation of Duties, Fulfilled Council Desire for (Perceived) Enhanced Cash Control and Oversight on Investments Success: Assisted with Implementation of Paperless Agenda for City Council Impacts: Saving trees, more efficient Success: Responded to Grand Jury Report on City Finances Impacts: Provided Factual Information in Response to Report Success: Recommended Increase in Transient Occupancy Tax (unsuccessful) for 3rd Time Impacts: Not approved by City Council but will try again Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 22 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Fire Department Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Completed first full year of working from the Department’s strategic plan. Impacts: The strategic plan was developed by the Department’s planning team. Working off the strategic plan has facilitated holding personnel accountable for the completion of tasks within given timelines and are consistent with the Department’s overall strategic plan focus. Success: Developed Grief Support Brochure Impacts: This brochure was developed to aid HBFD personnel in providing our customers with the resources they need when faced with the death of a close friend or family member. Success: Developed tri-fold pamphlet Impacts: Developed a tri-fold informational pamphlet about the Department; its mission, vision, and goals; and its activities. The tri-fold is used at public meetings, such as Neighborhood Watch. The tri-fold aids in different personnel with consistent talking points at public meetings. Success: City social media policy; FD establishes presence on social media Impacts: FD worked with City Attorney and COP in developing a City social media policy. From this policy, the FD launched a presence on Facebook and Twitter. The FD shares statistical information, employee recognition, and other important new items on Facebook. Twitter is used for short messages. Success: Renewed Shelter Management Agreement with American Red Cross Impacts: Hermosa Valley School and the Community Center Gym are approved ARC shelter sites. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 23 Success: SCBA air compressor replacement Impacts: SCBA are self-contained breathing apparatus (the “bottles” firefighters wear on their backs at fires and other hazardous atmosphere events). This new stationary equipment meets the latest standards for air quality and storage and refills SCBA cylinders much faster than the old 25 year old it replaced. Success: Installation of retro-reflective striping on FD units Impacts: Upgraded safety feature of FD units, providing the latest in reflection technology as recommended by the National Fire Protection Association (NFPA). This is a significant safety improvement in a high-traffic, narrow road access city. Success: Conducted a Captain’s Exam Impacts: Utilized Donnoe & Associates to design a validated exam and provide orientation to examinees. Results of the exam established a captain’s list of two personnel who also qualify as acting captains. Success: Fourth of July Plan and Response Impacts: With Council support, coordinated with PD, PW, and CD in developing and implementing an Incident Action Plan (IAP) of increased enforcement, visibility, and a zero-tolerance approach to law-breakers. Resulted in the lowest call volume Fourth of July for the FD in over 5 years. Success: Sidewalk CPR Impacts: Hosted Sidewalk CPR training for laypersons in June and in September. Over 50 laypersons were taught compression-only CPR. Success: Upgrade of Station Alert System Impacts: This system provides audio and visual emergency alerting of FD personnel when dispatched to an emergency incident. The new system incorporates a visual component of colored lighting (each color indicates the type of alarm) and a new speaker system for the audio component. The old system was out-of-date and becoming increasingly unreliable. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 24 Success: Assigned interim Division Chief assigned to Training & Operations from July to December Impacts: Assigning a captain to this position increased organizational capacity, which enabled addressing the establishment of a training assessment and training plan/program; designing an earthquake exercise for City staff; coordination of engine apparatus specification development; etc. Success: National Night Out Impacts: Coordinated with Neighborhood Watch, PD, PW, and County Lifeguards in planning and participating in this annual event. Success: Training Needs Assessment Impacts: This was the first of an annual assessment that includes subjective personnel input and objective evaluation of training materials, equipment, and facilities. The assessment was used to develop a training plan for 2014. Success: School Safety Audit Impacts: Worked with PD and School District in conducting a thorough audit of each school in regards to safety from fire, intruders, active shooter, etc. The School District has utilized FD and PD feedback from the audits to make changes and enhancements to the security of their campuses. Success: Active participant in regional training Impacts: Regional training included wildland (in Torrance), strike team leader refresher (hosted by HBFD), fire investigation courses (hosted by HBFD), and fireground survival course. This has enabled the FD to save money from having to develop its own training in these areas. Success: Facilitated completion of ICMA study of Fire and Police Services Impacts: ICMA has completed a study of the FD and PD that includes a series of recommendations. Success: EOC Exercise Impacts: Exercised the HBDSW group (shelter-trained and CERT-trained members) and city staff with EOC activation in response to a major earthquake scenario. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 25 Success: Hosted fireground survival training Impacts: Provided manipulative training related to the on-line regional training previously completed by FD personnel. Manhattan Beach, Redondo Beach, and El Segundo Fire Department personnel participated in this regional training opportunity hosted by the HBFD. Success: Updated Respiratory Protection Plan Impacts: New plan is consistent with latest CalOSHA requirements. This plan will be used to implement Respiratory Protection Program administered by a third-party. Success: Fire Station Renovation – Apparatus bay floor Impacts: New apparatus bay floor covering installed; old floor slippery when wet and safety hazard. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 26 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Human Resources Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Revitalized Employee Recognition Program Impacts: Improved staff morale Success: Attained Blue Zones Worksite Certification Impacts: Established wellness policies and ongoing wellness initiatives for City staff Success: Revised Employee Performance Appraisal System Impacts: Improved accountability and goal/outcome measurement Success: Increased Employee Benefits to include Flexible Spending Account Impacts: Added benefit for minimal cost Success: Conducted Comprehensive City wide Risk Management Assessment Impacts: Risk Identification and Risk Reduction Success: Conducted 3 Workers’ Comp Comprehensive File Reviews Impacts: Increased oversight and identification of cost savings and action plans Success: Conducted multiple compliance training sessions for various city staff Impacts: Maintaining compliance with various laws; improving service delivery Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 27 Success: Performed Evaluation of Existing “Backend” Management of City Website Impacts: Improved oversight of operations Success: Finalized Resolution/”Contract” for Unrepresented Employees Impacts: Improved morale among unrepresented staff Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 28 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Hermosa Beach Police Department Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Active Shooter Training Impacts: Training provided to school and police personnel on responding to active shooter incidents on campus. Provided a greater level of parent confidence in proactive school safety measures. Allowed officers to collaborate with school personnel and neighboring public safety agencies to develop procedures and protocols to enhance performance during emergencies. Success: School Crime Prevention and Emergency Preparedness Impacts: City personnel, including the police department assisted the three schools in identifying measures to improve their ability to protect students and staff from strangers coming onto campus. Crime Prevention Through Environmental Design philosophy was stressed. This action also looked at how each school is prepared and stocked with emergency supplies. Success: California Shake-Out Impacts: This planned exercise was designed to improve the collaboration between our schools, neighborhood watch, CERT, Disaster Service Workers, Red Cross, and city personnel to be better prepared in case of a major event or disaster. This exercise also allowed for critique and feedback to ensure each group was familiar with the capabilities of the others and allowed us to identify gaps in response and equipment needs to improve overall disaster response and performance. Success: ICMA STUDY Impacts: Study of police operations by the International City Managers Association. This study reviewed police operations to determine effectiveness and recommend improvements to better serve the community. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 29 Success: CALEA Re-Accreditation 2014-2016 Impacts: The Commission on Accreditation of Law Enforcement Agencies (CALEA) completed an assessment of our agency and determined that we meet national standards for law enforcement agencies policies and procedures and approved us for re-accreditation for the period 2014-2016. Success: Fourth of July Operations Impacts: The Police Department stepped up efforts to deter the over consumption of alcohol and incidents of violence on the Fourth of July by increasing the number of police personnel, taking more stringent enforcement action, and using news and social media to put out a strong message, which resulted in significantly fewer fights and injuries, and reduced the number of public drunkenness arrests. The department received numerous praises from residents for our efforts. Success: School Tours for K through Second Grade Impacts: The police department provided station tours for students from Hermosa View School (K through 2) as a part of their yearly outreach to the schools. This tour consisted of a presentation of safety tips, examination of police equipment and vehicles, and a mock crime scene and response by officers. Photos and videos were taken as part of the tour and provided to each class. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 30 DEPARTMENTAL SUCCESSES 2013 Hermosa Beach, California December 2013 DEPARTMENT: Public Works Please list your department’s most important achievements that were completed during 2013 under “Success.” Under “Impacts”, please explain what the benefits to the city and to a resident were as a result of each achievement. Success: Provided service to the public including 86 Plan Checks, 15 Environmental Plan Reviews, and permits for 617 public works permits, 18 encroachment permits; completed approximately 50 notices for power outages and 58 notices for street closure; and coordinated 64 Council Chamber bookings and setups. Handled all Council Chamber audio/visual equipment trouble reports. Reviewed plans for all major utility upgrades/replacements, issued permits, and provided inspection for approximately 50 pole replacements, replacement of underground facilities, and gas line replacements, Time Warner installation of fiber optic lines, and 183 utility cutouts. Responded to numerous phone calls from residents requiring contacts for utility companies, bee/roach infestations, complaints regarding contractors/neighbors/code enforcement violations, questions on permit process, Notice Inviting Bids information and packets. (Information is only for FY12-13 and does not include services provided after 6/30/13). Impacts: Ensured that permits were issued in accordance with City requirements thus ensuring the safety of residents, code compliance, and delivering timely service for contractors and residents conducting business within the City limits. Achieved City 2013 Goal for High Performing City Providing 1st class service, Enhanced Economic Development by assisting contractor and developers, and achieved More Livable City thru Environmental Plan checking. Utility plan reviews and inspections ensure safety, traffic control, and stormwater compliance and result in replacement of in-kind or better public improvements. (Information is only for FY12-13 and does not include services provided after 6/30/13). Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 31 Success: Completed a variety service requests including 289 for building maintenance, 69 for parks, 37 for sewers, 16 for storm drains, 74 for street lighting, 153 for street maintenance, 130 for traffic safety, 32 for fleet maintenance, 227 for items such as graffiti removal, sewer overflow callouts, special requests, utilities, etc., and an additional estimated 600-700 services requests for various items officially closed after 7/2013, but completed prior to 6/30/13. (Information is only for FY12-13 and does not include services completed after 6/30/13). Impacts: Ensured City buildings, sidewalks, streets, lights, fleet, sewers, storm drains were maintained and repaired properly; ensuring compliance with a variety of safety, water, County and State standards, reducing liability to the City by responding quickly to potential hazards like trip hazards or lights out. Achieves City 2013 Goal for High Performing City Providing 1st class service; achieved More Livable City by addressing resident’s concerns; and achieved ‘Storm Water Quality’ thru quick response to all storm drain/sewer service requests. Success: Prepared RFP and bid out janitorial and parks maintenance services. Impacts: Bids resulted in lower costs to the City. Achieved 2013 Goal for ‘Financially Sound’ government Success: Completed approximately 234 invoices for NPDES (two years) for restaurants (198) and automotive business (36), news racks, quarterly beach maintenance, quarterly PCH street sweeping, library maintenance, Greenbelt maintenance, utility street cuts, Chevron Tanker move, and other miscellaneous invoicing; and completed claims for damage to City property. (Information is only for FY12-13 and does not include services provided after 6/30/13) Impacts: Ensured that the City was reimbursed for costs. Achieved 2013 Goal for Financially Sound government, achieved 2013 Top Priority Policy Agenda ‘City Services and Levels of Services: Identification, Priorities, Cost of Service Delivery Analysis, Incorporation in the Budget’. Success: Completed 503 hours of field investigations and inspections, including NPDES investigations; and 841 hours of general office engineering. (Information is only for FY12-13 and does not include services provided after 6/30/13) Impacts: Achieved City 2013 Goal for High Performing City Providing 1st class service and More Livable City ensuring construction affecting public areas is to standard and maintaining storm drain/water/sewer standards. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 32 Success: Renovating 14th Street and Strand restroom; restrooms are now open on weekends. Replaced lights, plumbing and fixtures, landscaping, toilets/urinals, stalls, control panel, painted structure (inside and out), and removed old railing. Impacts: Restrooms are now open to the public on the weekends after being closed for over 18 months. Helps achieve More Livable City and 2013 Goal for High Performing City Providing 1st class service Success: Renovated room 15 at the Community Center (new floors, cabinets, blinds, and paint Impacts: Per the Community Resources Directors request to open after school program for school kids. Helps meet goal for More Livable City Success: Completed Annual Street Light Assessment Impacts: Met Financially Sound Government by meeting reporting requirements and assuring accurate property tax assessments. Success: Prepared 77 Projects for scanning services and cataloged them electronically after they were returned by vendor. (Information is only for FY12-13 and does not include services provided after 6/30/13) Impacts: Increased office space in the PW Administration office and made it easier to locate files for public inquiries. This supports the 2013 Goal for High Performing City Providing 1st Class Service. Success: Prepared agendas, staff reports, noticing, and agenda packet distribution (including all Granicus updates) for 6 Public Works Commission meetings. Meetings addressed a variety of issues including street humps, stop signs, sight visibility, capital improvement budget, etc. Impacts: Responded to resident requests for street humps, stop signs, and other street/traffic related matters and obtained PW Commission input on capital improvement projects. This supports and achieves the 2013 Goal for High Performing City Providing 1st Class Service and More Livable, Sustainable Beach City Success: Bid and installed new monitor for Council Chambers Impacts: Allowed for clearer presentation of council agenda. Supported 2013 Goal for High Performing City Providing 1st Class Service allowing for greater transparency in government. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 33 Success: Prepared budget, midyear budget, and re-appropriations, and monitored budget; prepared monthly reports for City Council; completed Measure R, Prop A and C reporting; prepared 250 Purchase orders, prepared minutes for all PW Commission meetings and PCH/Aviation Committee meetings; requested W-9 Forms from vendors, completed payroll for PW Administration and PW Yard employees; completed quarterly merit review and personnel action for four employees; completed all other necessary personnel action forms including requests for staff. (Information is only for FY12-13 and does not include services provided after 6/30/13) Impacts: Provide the City with necessary reporting for City Council, management, and public. These actions support 2013 Goal for Financially Sound government, achieved 2013 Top Priority Policy Agenda ‘City Services and Levels of Services: Identification, Priorities, Cost of Service Delivery Analysis, Incorporation in the Budget’; and 2013 Goal High Performing City Providing 1st Class Service by ensuring timely purchases required to complete service requests in timely manner. Success: Researched and provided information requested for 10 Public Information Requests, 7 Claims/Subpoenas, and 8 NPDES related information requests. Impacts: Assisted the City obtaining information for legal matters thus minimizing risk to the City and supported the City in complying with the CA Public Records Act. Supports 2013 Goal for High Performing City Providing 1st Class Service. (Information is only for FY12-13 and does not include services provided after 6/30/13) Success: Maintained City Website for PW Department. Impacts: Contractors, vendors, and residents are able to obtain updated information. Supports 2013 Goal for High Performing City Providing 1st Class Service Success: Installed memorial benches and disabled parking spots per residents requests Impacts: Responded to community requests. Supports 2013 Goal for High Performing City Providing 1st Class Service. Success: Arranged and coordinated fleet trip to Santa Monica to support development of new Fleet Policy. Participated in the Fleet Policy development and purchased 4 vehicles of which 3 were alternative fuel/energy efficient. Impacts: New Fleet Policy was created and adopted meeting 2013 Policy Agenda goal for Carbon Neutral Action Plan: Development (Community and City) with Actions and the 2013 Management Agenda and the 2013 Management Agenda High Priority goal for new City Fleet Policy and Master Plan. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 34 Success: Researched vendors for replacement or upgrade of existing software for permits, service requests, asset and fleet management, incorporated findings into budget and began Scope of Work review. Impacts: Supported 2013 Management Agenda for Technology Upgrade and 2013 Top Priority Policy Agenda ‘City Services and Levels of Services: Identification, Priorities, Cost of Service Delivery Analysis and Incorporation in the Budget’. Success: Completed Phase I of the most critical structural repairs to the Hermosa Beach Municipal Pier Impacts: Extended life span of the iconic Pier. Supports the 2013 Goals for a more livable, sustainable Beach City. Success: Construction of the Hermosa View Elementary Safe Route to School between PCH and Prospect Avenue Impacts: Extended the Safe Route to School network linking Hermosa View Elementary School to more pedestrian and bike traffic from PCH corridor and the western part of town. Supports the 2013 Goals for a more livable, sustainable Beach City. Success: Completed the electrical rewiring of the Community Center South Wing and replaced lights in classrooms and main theatre with more energy efficient and durable lights. Impacts: Saving energy and providing a more efficient electrical system, supporting the 2013 Goals of a more sustainable Beach City. Success: Furnished new k-4 rated bollard system at the entrance to pier plaza. Impacts: Installation of the new traffic barrier system at the entrance to Pier Plaza greatly increased pedestrian safety in the area by replacing the previous system, which was vastly undersized. This new bollard array also increased the visual appeal to the plaza entrance and is aesthetically in line with the overall downtown color scheme and aesthetic design. This falls in line with the City’s goals of focusing on and revitalizing the downtown facilities. Success: Re-paved and reconstructed two years of annual street improvements. Impacts: Greatly improved the drivability of many streets, which had been neglected for many years. Allowed the City to get back on track with the Pavement Management Plan as established by Bucknam and Associates. The City has now begun design for the next annual street improvement project and is in position to maintain the overall pavement management program in the coming years. Street paving has been identified as a Top Priority on the management agenda. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 35 Success: Completed a significant number of sewer improvements city wide, in coordination with the annual street improvements. Impacts: Provided much needed repairs to many sewer segments throughout the City. Coordination with the street pavement management program has also mitigated the impact to residents, as well as reduced the chance of excavating newly paved streets to perform sewer repairs. Repairs were also performed in accordance with LA County standards, which falls in line with the sewer replacement program as identified in the Policy Agenda. Success: GIS data and maps were used to plan projects such as the sewer repairs, street repairs, safe routes to schools, storm water management, CIP project planning and more. GIS tools help reduce the data gathering and processing time. A lot of analysis done for Sewer Replacement Program was done with GIS tools and it saved a lot of time for staff that would otherwise have to be done manually. Similarly, GIS continues to be an important tool in the Storm Water Quality Plan project. GIS also continues to be helpful for all other departments. GIS data and maps assist departments including Community Development for zoning, land use changes, general plan housing element etc., Police Department and Fire Department for event planning, incident reporting, mutual aid maps updates etc., with City Manager’s and City Clerk’s office for election maps, parking related maps and data and more. GIS has assisted the staff in case of emergency management in the events such as sewer spills, accident incident management etc. Besides complex data gathering and mapping GIS assists with simple tasks such as radius mapping and address generation for public noticing, large-scale map prints, scans etc. GIS staff assists the citizens and local businesses with any requests with data and maps. Data and maps are also provided to Neighborhood watch groups, school districts, community garden group and other organizations. Hermosa GIS continues to be part of the regional GIS community and contributes and collaborates with GIS staff and organizations with in the South Bay and LA County. Impacts: GIS is a crucial tool in some top and high priority projects on the Policy Agenda for 2013 such as Sewer Replacement Program, Storm Water Quality Plan, General Plan Update and PCH/Aviation Corridor Plan. GIS helps staff provide efficient and quick service to the residents, businesses, other agencies, consultants and contractors of the city; an important step towards a city with the 1st class service. Success: Purchased Backhoe and two trucks for the yard Impacts: Provide safer and reliable backhoe and aging vehicles over 15 years old. Supports providing 1st Class Service. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 36 Success: Replaced streetlights on north Hermosa Ave, Strand 10th to 14th, Aubrey Ct, and Highland Ave. with energy efficient lights. Replaced Impacts: Pushing forward with the City’s plan to implement energy efficiency and reduce carbon footprint. Success: Scheduled annual sanitary sewer system maintenance and storm drain maintenance. Inspected contractor work and performed annual backflow testing. Impacts: Avoided potential sewer plug’s and spills. Removed debris from storm drain system to minimize negative environmental impacts. Success: Completed all scheduling and Public Works duties for all summer and special events (87 events). Ensured installation of flags for Veteran’s Day, 4th of July, and Memorial Day. Impacts: Ensured restroom facilities were sufficient, scheduled and/or performed clean-up/trash collection/additional steam or street cleaning as needed, coordinated with event sponsors to ensure proper staging of vehicles and supplies and made sure proper signage/notices were posted. Supports providing More Livable City and 1st Class Service. Success: Completed doggy dispenser installation on Pier Ave, Pier Plaza and the Strand Impacts: Providing dog bags for the public that supports More Livable City goal. Completed FY13-14 Success: Installed flashing solar stop signs at the intersection of Gould and Ardmore and Gould and Valley Drive. (Completed FY13-14) Impacts: Increased pedestrian and Vehicle safety; supports more Livable City Success: Replaced 18 trees on Pier Avenue for FY13-14 Impacts: More Livable City Success: Painted Theater ceiling and lobby Impacts: Supports More Livable City Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 37 Success: Completed (June/July 2013) renovation of Bard garage in order for the Friends of the Library to move in. Impacts: Supports More Livable City Success: Participated in planning, coordination, and execution of the Employee Appreciation Dinner Impacts: Increase in Staff morale. Success: Assisted, coordinated, and implemented Leadership Hermosa Projects for Historical Path and Walking Path Impacts: Improves quality of life for residents and visitors- supports More Livable City goal. Success: Collected and recycled green waste, wood, metal, tires, oil and e-waste. Collected and coordinated disposal via auction of a variety of items. Hosted and coordinated with LA County Public Works regarding the Hazardous Waste Round-up regarding dates, location, logistics, and required liability agreements. Coordinated with waste contractor to hold Shred event. Impacts: Provides residents with convenient recycling locations, reduces the City’s carbon footprint and makes for more livable city. Success: Performed contract management for janitorial, landscape services, uniforms/mats, street sweeping and steam cleaning. Completed all necessary inspections of services, investigation and resolutions of complaints, and scheduling of additional services. Managed contracts for Temporary Engineering services and Traffic Engineering completing all preparation of PSA’s, completion of change orders, and review of services. Impacts: Ensured residents received 1st Class Services and that the City received the services from the contractor as contracted. Performance Report 2013/Mayor, City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140109 38 Success: Issued approximately 10 letters regarding trees/shrubs encroaching on the public right of way during FY 12-13, coordinated one glare shield request; responded to numerous resident concerns regarding broken vault boxes, low hanging lines, trip hazards, slow response to light repair requests, and broken equipment by contacting and following up with utility companies; contacted and coordinated repairs of faulty traffic signals on PCH with Caltrans; and contacted SCE regarding flickering lights or full streetlight outages. Impacts: Ensured that potentially hazardous and/or unsightly conditions were eliminated or mitigated in a timely fashion to ensure More Livable City and 1st Class Services. Reduced risk to City. Success: Chevron Coker Drum Transport – worked with Chevron and transport company, neighboring cities, other departments, and utility companies. Impacts: Ensured safety, protect City infrastructure and facilities, secured over $100,000 in funding form SCE and Chevron for future City improvement projects. Success: Performed oversight of the NPDES Permit and the City’s storm water management program. Hired consultant for compliance with MS4 Permit and ensured restaurant and automotive shop inspection were performed. Performed public outreach regarding recycling used oil, beverage containers, provided PSAs and calendars, and other educational materials related to clean water and the City’s stormwater management program. Participated in annual County beach cleaning event. Impacts: Supports More Livable City and supports the Storm Water Quality Plan which is one of the High Priority Policy Agenda items. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 1 SECTION 6 HERMOSA BEACH VISION 2029 SECTION SUMMARY 1/4/14 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 2 Hermosa Beach Vision 2029 HERMOSA BEACH 2029 is The Best Little Beach City! (1) Our Hometown Spirit, (2) Our Beach Life Style, (3) Our Eclectic Downtown, (4) Our Vibrant Entry Corridors (5) Our Leadership in Environmental Sustainability, (6) MAKES US DIFFERENT AND SETS US APART. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 3 Vision 2029 Guiding Principles PRINCIPLE 1 THE BEST LITTLE BEACH CITY  Means Priority 1. Appreciation of diverse, contrasting, relaxed life styles 2. Small, compact city distinct from others 3. Pacific Ocean and our beach serving as the focal point of Hermosa Beach 4. Preservation and celebrating the history, architectural diverse heritage of Hermosa Beach 5. Diverse housing options 6. All feeling welcome in our community 7. Top quality, small hotel(s) and retail for our visitors 8. Place for innovators, champions, and iconoclasts to enjoy life and excel 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 4 Vision 2029 Guiding Principles PRINCIPLE 2 HOMETOWN SPIRIT  Means Priority 1. All generations feel at home and bring energy to our community 2. Neighborhood schools providing top quality, nationally recognized educational programs and support by the community 3. Residents and community base belong to, are engaged in volunteering and contribute to our community 4. Locally owned businesses participate in and contribute to our community 5. Residents feeling and being safe at home and throughout the city 6. Residents knowing and helping their neighbor 7. Small locally owned commercial areas serving the neighborhood and visitors 8. Great place for raising family 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 5 Vision 2029 Guiding Principles PRINCIPLE 3 BEACH LIFE STYLE  Means Priority 1. Casual life style: flip flops, shorts 2. Residents and visitors value our beach 3. Emphasis on outdoor healthy living and activities 4. Clean beach, clean ocean 5. Strong community events and festivals: some for our residents and some drawing visitors 6. Easy, convenient beach access for all 7. Enjoying the ocean, playing volleyball, surfing and athletic activities, walking on our beach 8. The Strand: walk, bike and enjoying the sunset 9. Opportunities to meet people, to socialize with diverse people 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 6 Vision 2029 Guiding Principles PRINCIPLE 4 ECLECTIC DOWNTOWN  Means Priority 1. Unique, locally owned retail shops offering a variety of products 2. Well maintained, artistic, attractive public spaces 3. Downtown as a community focal point and destination – near our beach 4. Pedestrian friendly and walkable area 5. Increased day time commercial population 6. Civic Complex and Pier Plaza are defining anchors for Downtown 7. Locally owned quality dining and entertainment venues 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 7 Vision 2029 Guiding Principles PRINCIPLE 5 VIBRANT ENTRY CORRIDORS  Means Priority 1. Well designed commercial centers with viable businesses serving the needs of residents and drawing others to Hermosa Beach 2. Attractive, well maintained entrances, streetscapes and medians that signify that you are in Hermosa Beach 3. Expanded commercial tax base 4. Professional and small business office spaces 5. Positive environment for business investment along the corridors 6. 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 8 Vision 2029 Guiding Principles PRINCIPLE 6 LEADERSHIP IN ENVIRONMENTAL SUSTAINABILITY  Means Priority 1. Stewardship of natural resources: beach and living environment 2. Use of alternative energy sources within the City 3. Reduced dependence upon the automobile through the use of alternative transportation modes 4. Bike lanes and sidewalks connecting community destinations 5. Water conservation and reuse throughout the city 6. Leading edge achieving in carbon neutrality for the municipality and community 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 1 SECTION 7 CITY OF HERMOSA BEACH PLAN 2014 – 2019 SECTION SUMMARY 1/4/14 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 2 City of Hermosa Beach Goals 2019 Commitment to a Safe Community Financially Sound City Government High Performing City Providing 1st Class Services More Livable, Sustainable Beach City Enhanced Economic Development and Revitalized Downtown and Entry Corridors Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 3 City of Hermosa Beach Goals 2019 Worksheet IMPORTANCE* Personal Team 1. Commitment to a Safe Community 9 1 2. Financially Sound City Government 12 2 3. High Performing City Providing 1st Class Services 16 3 4. More Livable, Sustainable Beach City 17 4 5. Enhanced Economic Development and Revitalized Downtown and Entry Corridors 21 5 * The City Council ranked the five goals from “most important” = 1 to “lesser importance” = 5. The number in this column represents the total score for each goal. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 4 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Objectives Priority Objective 1 Provide a timely response to achieve performance outcomes for emergency calls for service 5 Objective 2 Have one of the lowest crime rate: % targeted crime rate reduction 5 Objective 3 Enforce consistently City codes, ordinances and CUP’s 5 Objective 4 Have people feeling safe: any place, any time of day 4 Objective 5 Balance community safety with interested of an active community 4 Objective 6 Work in partnership with residents and businesses to create a “safe community” 3 Objective 7 Be prepared for emergency/disaster response and recovery 2 Objective 8 Create downtown family friendly through consistent enforcement City ordinance and codes 2 Objective 9 Become the “Safest Beach City” in South Bay 0 Objective 10 Have businesses putting out products and produce on sidewalks without supervision 0 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 5 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Objectives Priority Objective 11 Have people walking safely about the city 0 Objective 12 Incorporate safety in the design of development/redevelopment projects 0 Objective 13 Objective 14 Objective 15 Objective 16 Objective 17 Objective 18 Objective 19 Objective 20 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 6 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Means to Residents Priority 1. Safe community for family members: all generations 2. Feeling safe and secure at hotels and in the community 3. Protection of home and property values 4. Safe community events and festivals 5. Timely response to all emergency calls for service 6. 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 7 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Challenges and Opportunities Priority 1. Developing research capacity to use date to shape and refine City deployment and investigate actions 5 2. Recruiting and retaining quality police officers 5 3. Having safe 4th of July and major events 5 4. City funding for public safety 3 5. Developing innovative programs to create a safe community 3 6. Attracting public safety employees with diverse skillsets 3 7. Fluctuating seasonal/weekly/calendar sensitive deployment 3 8. Non residents coming to party resulting in large crowd size 2 9. Consistency: City ordinances and City enforcement – actions, resources, “waivers” 2 10. Working with businesses and residents 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 8 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Challenges and Opportunities Priority 11. Late night behaviors and criminal activities 1 12. Interdepartmental cooperation and collaboration among all City departments for community safety programs and issues 1 13. Linking code enforcement to personal safety 0 14. Following the “rules” leads to a perception of personal safety 0 15. 16. 17. 18. 19. 20. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 9 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Actions 2014 Priority 1. Public Safety Service and Staffing Study  Council Presentation  Community Input M/C Mgmt 2013 5 2. Crime Analyst Position: Direction, Funding Mgmt 5 3. Late Night Action Plan: Update, Direction Mgmt 5 4. Traffic Calming Plan/Process: Evaluation, Direction on Standards and Criteria, Actions, Funding Mgmt 4 5. Code Enforcement Policy, Service Priority and Actions M/C Mgmt 3 6. Fire Staffing: Direction, Funding (Division Chief, Civilian Fire Marshal, Additional Firefighter/Paramedic Positions) Mgmt 3 7. Neighboring Fire Agencies for Fire Suppression: Policy Direction Mgmt 2 8. Ambulance Operator Program: Analysis, Direction, Agreement (with Manhattan Beach Fire Department) 2 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 10 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Actions 2014 Priority 9. Fire/EMS Standard of Coverage: Policy Direction, Funding Mgmt 1 10. Multi Hazard Mitigation Plan: Update, Policy Direction Mgmt 0 11. Emergency Operation Center (EOC): Direction, Funding Mgmt 0 12. 13. 14. 15. 16 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 11 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Management in Progress 2014 Priority 1. Community Risk Analysis 2. Conditional Use Permit Enforcement Team 3. Police Officer Recruitment and Hiring 4. Detective Case Management: Review 5. Downtown enforcement Unit: Creation 6. Emergency Operations Plan: Update and Training 7. Youth/Volunteer Police Program Development 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 12 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  Major Projects 2014 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 13 GOAL 1 COMMITMENT TO A SAFE COMMUNITY  On the Horizon 2015 – 2019 Priority 1. Fire Accreditation (2016) 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 14 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Objectives Priority Objective 1 Provide adequate resources to support defined City services and service levels 4 Objective 2 Partner with others for reduced service costs 4 Objective 3 Leverage City resources through outside funding sources, including grants and strategic use debt 4 Objective 4 Maintain the financial reserves consistent with City policies and nationally recognized financial standards 4 Objective 5 Invest in City infrastructure and community opportunities 4 Objective 6 Develop organization capacity for long term financial sustainability planning and processes 4 Objective 7 Leverage strategic environmental initiative to reduce cost of City services and increase City revenues 3 Objective 8 Prioritize service levels and reduce the cost of service delivery 2 Objective 9 Reduce use and cost of consultants 1 Objective 10 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 15 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Means to Residents Priority 1. City acting as responsible steward of the City's resources 2. Value for their tax dollars and fees 3. Keeping Hermosa Beach an affordable place to live 4. City service delivered in an efficient manner 5. City working with others to improve service delivery or expand resources 6. 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 16 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Challenges and Opportunities Priority 1. Potential oil liability and informing residents of environmental, economic and community impacts 4 2. Costs of long-term employee obligations 4 3. Determining City policy on how to pay for City services and facilities 4 4. Funding to address aging infrastructure needing maintenance and replacement 4 5. Valuing and retaining quality City employees 3 6. Determining service and project priorities 3 7. Staffing and organizational capacity with increasing service demands 3 8. Leveraging City resources through grants and partnerships 2 9. Increased competition and competing interests for limited grant 2 10. Helping residents to understand and appreciate City finances, services and value 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 17 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Challenges and Opportunities Priority 11. Slow revenue growth for the City 1 12. State of California and their actions impacting or supporting City services and finances, including new prevailing wage law impact on City projects 1 13. Developing fees based on users covering the costs of service delivery 1 14. Developing innovative approaches to City service delivery 1 15. Increasing demands for City services 0 16. Rising costs of doing business: raw materials, vendors/contracts, supplies 0 17. Compensation linked to market and service level 0 18. Tolerance for economic development to generate City revenues 0 19. 20. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 18 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Actions 2014 Priority 1. Citywide Service Level/Performance Benchmark System 1) Service Level/Cost Analysis to other Cities 2) Performance and Benching Evaluation and Metric Measure: Development 3) Council Presentation M/C Mgmt 2013 5 2. Oil Ballot Measure for 2014 M/C Mgmt 2013 5 1) Draft EIR 2) Cost/Benefit Analysis 3) Health Impact Assessment 4) Community Presentations (2) 5) Open House 6) Input on Document 7) Presentation to Small Groups 8) Public Information 9) Planning Commission/Council Public Hearings 3. Employee Salaries and Benefits Policy 1) Complete Market Survey and Data Analysis 2) Council Presentation 3) Council Policy Direction 4) Complete Classification and Compensation Study M/C Mgmt 2013 5 4. Capital Improvement Program and Policy 1) Prepare Plan 2) Council Presentation and Direction 3) Refine Plan 4) Council Decision: Budget FY 2015 M/C Mgmt 2013 4 5. Sewer Fee: Evaluation, Policy, Review Mgmt 4 6. Priority Based Budgeting 1) Priority Based Budget: Development 2) Council Presentation Mgmt 3 7. Storm Management and Drainage Fee: Direction CD M/C Mgmt 3 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 19 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Actions 2014 Priority 8. Employee Contracts: MOU Direction for 6/15 M/C 2 9. Grants: Opportunities, Direction, Actions M/C 2 10. TOT Tax: Evaluation, Direction M/C 2 11. Short Term Vacation Rental: Evaluation, Policy and Revenues CD Mgmt 1 12. Event Fees and Waivers: Evaluation, Policy and Direction Mgmt 1 13. City Finances and Services: Direction for a Sustainable City 1) Methods: Revenues Generated from Sustainability 2) Report M/C 1 14. Consultants: Review, Evaluation, Direction and Performance Accountability M/C 1 15 City Positions: Comprehensive Evaluation, Direction and Elimination Plan 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 20 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Actions 2014 Priority 16. Customer Service Satisfaction Survey 1) Council Decision: Contract 2) Complete Survey 3) Council Presentation Mgmt 2013 0 17. Online Convenience Fee: Evaluation, Policy and Revenue Mgmt 0 18. Demand Parking Fee: Evaluation, Policy and Revenue Mgmt 0 19. Theater Rental Fees and Subsidy: Evaluation, Policy and Revenue Mgmt 0 20. Lighting and Landscape District Assessment: Evaluation, Policy Direction, Ballot Measure Mgmt 0 21. 22. 23. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 21 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Management in Progress 2014 Priority 1. Five Year Financial Plan (2015) Update 2. Phone System: Upgrade 3. e-Meeting and Paperless Agenda: Boards and Commissions 4. Website: Upgrade 5. Land Management System: Upgrade (Permitting, Building Permitting, Citizen Access to Information) 6. Organization Structure Performance Review/Plan 7. Procurement Policies: Review 8. Electronic Patient Care Record and Billing 9. Recreation Software Upgrade and Fee Review 10. OPEB Analysis 11. Vehicle Replacement: Update Report Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 22 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  Major Projects 2014 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 23 GOAL 2 FINANCIALLY SOUND CITY GOVERNMENT  On the Horizon 2015 – 2019 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 24 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Objectives Priority Objective 1 Value and maintain a top quality workforce dedicated to serving the Hermosa Beach community Objective 2 Upgrade City facilities Objective 3 Upgrade City infrastructure: streets, sidewalks, sewer collection system Objective 4 Deliver City services with a high level of customer satisfaction Objective 5 Easier access and tracking to City services and service request through technology and improved processes Objective 6 Competitively compensated workforce balancing market, performance and the community’s total cost of government Objective 7 Effectively and efficiently engaging community stakeholders Objective 8 Objective 9 Objective 10 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 25 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Means to Residents Priority 1. Service value for tax dollars and fees 2. Convenience through easier access to information and services through the Internet 3. City employees sensitive to the needs and feeling of you as a customer 4. Reliable delivering of City service 5. Timely response to a call for service 6. Consistent response for the City 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 26 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Challenges and Opportunities Priority 1. Aging City infrastructure needing major maintenance and repair 5 2. Cost and funding of technology upgrades 5 3. Communication and engaging community stakeholders 5 4. Staff capacity and morale vs. increasing demands for services in light of cutbacks during recent years 4 5. Timing and funding for City facilities improvements 3 6. Working with other governmental partners on infrastructure and service delivery 3 7. Creating a City organization that supports opportunities for employees to excel and grow 2 8. Changing the organization traditions and customs 1 9. Modernizing Public Works Yards 1 10. Employee expectations for salaries and benefits 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 27 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Challenges and Opportunities Priority 11. Aging City workforce and succession 1 12. Finding the next generation of public employees who have a service value 0 13. Responding in a world of instant: communications and response 0 14. 15. 16. 17. 18. 19. 20. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 28 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Actions 2013 Priority 1. Sewer Replacement Program 1) Council Workshop: Assessment, Direction 2) Develop Financial Plan and Options (County or City Fee) 3) Council Decision: Direction, Funding Mechanism 4) Initiate County Annexation Process/City Sewer Fee Study Mgmt M/C 2013 5 2. Storm Water Quality Plan 1) Prepare Regional Storm Water Plan (EWMP) 2) Council: Policy Direction, Update 3) Initiate Study to Develop Budget Implementation Plan 4) Implement Funding Mechanism Mgmt 2013 5 3. Public Information and Communications Plan 1) Evaluate Best Practices/Contract Performance 2) Determine Desired Outcomes 3) Council Workshop: Direction 4) Finalize Report with Recommendations M/C Mgmt 2013 5 4. City Facilities Plan (including Public Works/Yard) 1) Complete Condition Assessment 2) Analyze Options 3) Develop Plan with Recommendations 4) Council Decision: Direction, Projects, Priority, Funding Mgmt 2013 5 5. Trash Enclosures: Redesign, Who Pays M/C 4 6. Valuing Employees: Policy Direction Mgmt 3 7. Citizen Compliant Tracking System: Development M/C Mgmt 2 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 29 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Actions 2013 Priority 8. Employee Ownership in City: Program Development M/C 2 9. Code of Ethics: Development M/C 0 10. Training for Council Candidate: Development 0 11. 12. 13. 14. 15 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 30 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Management in Progress 2014 Priority 1. High Performance Organization: Development 2. Street Paving Program: Review, Update Report 3. Solid Waste Collection: Update Report 4. Employee Appreciation Program: Enhancements 5. Citizen Compliant Tracking System: Development 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 31 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  Major Projects 2014 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 32 GOAL 3 HIGH PERFORMING CITY PROVIDING 1st CLASS SERVICES  On the Horizon 2015 – 2019 Priority 1. Succession Plan and Process 2. Citizen Reporting System 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 33 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Objectives Priority Objective 1 Become “Leading” edge in carbon neutrality for municipality and community 5 Objective 2 Upgrade outdoor recreation facilities and activities 5 Objective 3 Enhance creative ways for the City to support school and build community understanding of school finance needs 4 Objective 4 Preserve and enhance small town, neighborhood character 4 Objective 5 Calmer, safer late night Downtown 3 Objective 6 Maintain a clean city 3 Objective 7 Improve access and mobility for pedestrians bicycles and other forms of transportation 3 Objective 8 Increase use of alternative energy sources 1 Objective 9 Become the number 1 partner with schools 1 Objective 10 Have diverse businesses and services for residents 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 34 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Objectives Priority Objective 11 Enhance relationship and understanding, retain neighborhood schools offering quality educational programs in partnership with School District 0 Objective 12 Objective 13 Objective 14 Objective 15 Objective 16 Objective 17 Objective 18 Objective 19 Objective 20 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 35 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Means to Residents Priority 1. More reasons to live in Hermosa Beach 2. Feeling and being safe anywhere, any time of day 3. Protection of property and home values 4. Green City acting as a responsible environmental steward 5. Choices of quality homes for ownership or rental 6. More opportunities for leisure activities close to home 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 36 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Challenges and Opportunities Priority 1. City resources limitation and potential partnerships 5 2. Competing priorities for attention and funding 4 3. Defining "carbon neutral" and the responsibilities of the City, businesses and residents 4 4. Growing senior population with growing service needs and expectations 4 5. Potential loss of historically significant buildings 4 6. Addressing effectively problems associated with late night life 3 7. Traffic volume and flow, and street capacity 3 8. Private property rights vs. community benefits 3 9. Resistance to change in the community and among residents 1 10. Changing recreational patterns among different family generations 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 37 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Challenges and Opportunities Priority 11. Lack of City control of Pacific Coast Highway and private properties 1 12. Impact of climate change, including sea level rise 1 13. Green initiative to produce energy and increase energy efficiency 1 14. Limited land available 0 15. Aging housing stock needing modernization and upgrade 0 16. 17. 18. 19. 20. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 38 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Actions 2013 Priority 1. Carbon Neutral Action Plan 1) Prepare Preliminary Report 2) Address Scope: Municipality and Community 3) Council Presentation and Direction 4) Prepare Final Report 5) Council Presentation: Plan, Time Frame, Resources CD M/C 2013 5 2. General Plan/Local Coastal Program 1) Develop Issue Papers 2) Initiate Community Outreach and Visioning CD Mgmt 2013 5 3. South Park: Upgrade 1) Pursue Grants and Partnership Opportunities 2) Explore Ways to Reduce Project Costs 3) Determine Location: Permanent Community Garden CD M/C Mgmt 2013 5 4. Schools Strategy and Specific Actions: Support for Top Quality Schools 1) Joint Use of Facility 2) Communications 3) Funding Partnership M/C 5 5. Community Dialog: Tool and Ongoing Engagement Process 1) Community Vision and Value Report 2) Community Decision Making Tool CD M/C Mgmt 2013 4 6. Living Street Policy: Implementation Mgmt 4 7. Stable Power Supply: Evaluation, Direction, City Action Plan (with Edison) M/C 3 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 39 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Actions 2013 Priority 8. LED Street Lights: Direction (Edison) M/C 2 9. Parks Master Plan: Update 1) Commission Sub Committee Input 2) Council Award Contract 3) Complete Plan Update Mgmt M/C 2013 1 10. Free Parking for Electric Vehicles: Evaluation, Direction, Actions M/C 1 11. Crime Action Plan 1) Deployment and Incidents: Update M/CC Mgmt 20123 0 12. Single Use Bag Policy Mgmt 0 13. Green Task Force: Re-Creation M/C 0 14. 0 15. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 40 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Management in Progress 2014 Priority 1. Charging Station: Development (Parking Structure) 2. City Energy Efficiency Update Report 3. LED City Lights 4. AES: Rebuild: Monitoring, Update Reports 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 41 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  Major Projects 2014 Priority 1. Hermosa Avenue Bike Lane Improvements 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 42 GOAL 4 MORE LIVABLE, SUSTAINABLE BEACH CITY  On the Horizon 2015 – 2019 Priority 1. Low Impact Development Ordinance: Update 2. Local Bus System for Residents and Events 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 43 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT THROUGH REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Objectives Priority Objective 1 Develop Cypress area 5 Objective 2 Active City leading economic development and business investment organization 4 Objective 3 More attractive Pacific Coast Highway and Aviation corridors with more quality businesses 4 Objective 4 Attract new businesses including entertainment/film industry to do business in Hermosa Beach 4 Objective 5 Stimulate economic development opportunities on vacant and under utilized property 4 Objective 6 Increase day time “foot traffic” in Downtown 3 Objective 7 More new businesses (retail/restaurants/ offices) in Downtown/Pacific Coast Highway/Aviation 2 Objective 8 Develop “Business Friendly” City reputation 2 Objective 9 Expand business development and investment opportunities related to carbon neutrality 2 Objective 10 Expand retail opportunities within Hermosa Beach 0 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 44 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT THROUGH REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Objectives Priority Objective 11 More hotels for guests and visitors 0 Objective 12 Objective 13 Objective 14 Objective 15 Objective 16 Objective 17 Objective 18 Objective 19 Objective 20 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 45 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT THROUGH REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Means to Residents Priority 1. Protection/enhancement of property values 2. Private sector investing in upgrading Hermosa Beach 3. More quality restaurant and retail choices within the City 4. Attractive community that you call home 5. Alternative housing choices beyond single family homes 6. More reasons to go enjoy a revitalized Downtown 7. 8. 9. 10. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 46 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Challenges and Opportunities Priority 1. Defining the City's role in economic growth and community redevelopment 5 2. Convenient, safe, easy to use and adequate supply parking 4 3. Working with property owners and businesses in a timely manner 4 4. City working with all Hermosa Beach businesses 4 5. Limited options for redeveloping Pacific Coast Highway/Aviation corridors 3 6. Competition from neighboring cities: office space, retail, restaurants, and entertainment 3 7. Unattractive Pacific Coast Highway/Aviation corridors – gateway to Hermosa Beach 2 8. Few funding options for redevelopment 2 9. Working with Coastal Commission 2 10. Increasing business investment during the economic recovery 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 47 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Challenges and Opportunities Priority 11. Downtown needing revitalization and a "face lift" 0 12. Maintaining Hermosa Beach's “funky” beach community feeling 0 13. Adapting standard commercial business designs to Hermosa Beach 0 14. 15. 16. 17. 18. 19. 20. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 48 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT THROUGH REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Actions 2013 Priority 1. Aviation Corridor Beautification Plan 1) Council Presentation and Direction: Phasing 2) Complete Design and Engineering 3) Address Underground Utilities CD M/C Mgmt 2013 5 2. Hotel Development 1) Decision: Height and City Property 2) Work with Developer 2013 4 3. Retail and Restaurant Development Strategy: Assessment, Direction, Plan M/C 4 4. Pacific Coast Highway Corridor Beautification Plan 1) Council Presentation and Direction: Phasing, Funding 2) Address Underground Utilities CD M/C Mgmt 2013 3 5. Artesia/Pacific Coast Highway: Updates, Policy Direction 1) Hope Chapel 2) Skechers’ Property 2013 3 6. Undersea Cable (Addition): Policy Direction Mgmt 3 7. Cypress Avenue District: Zoning Direction CD Mgmt 3 8. Business Improvement District (BID) for Pier Plaza Mgmt 3 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 49 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Actions 2013 Priority 9. Economic Investment Opportunities Related Carbon Neutrality Strategy M/C Mgmt 2 10. Fee Waivers for Business Development Mgmt 2 11. Business Retention/Growth Visitation Program: Development, City Actions M/C 2 12. Signage Policy and Enforcement: Direction Mgmt 1 13. Economic Development Plan for Downtown 1) Council Workshop 2013 Mgmt 1 14. Day Time Oriented Business Development Strategy CD Mgmt 1 15. Family Friendly Business Opportunities Mgmt 1 16 City Brand: Development M/C 1 Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 50 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Actions 2013 Priority 17. Master Plan for Parking: Evaluation, Development CD M/C 1 18. Vacant Lots/Underdeveloped Properties M/C Mgmt 0 19. Expedited Hotel, Retail and Entertainment Application: Policy Mgmt 0 20. Citywide Business Survey Mgmt 0 21. Bridge over Pacific Coast Highway Study Horizon 0 22. Development Process: Review, Refinements, Recommendations 0 23. 24. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 51 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Management in Progress 2014 Priority 1. Additional Pay Stations for Parking 2. Economic Development Position 3. City Manager’s Economic Development Committee: Creation 4. Economic Development Strike Team/Ombudsperson 5. User Guide for doing Business in Hermosa Beach 6. Hope Chapel Development: Working with Property Owners, Update Report, Policy Direction (when needed) 7. Skechers’ Development: Working with Property Owners, Update Report, Policy Direction (when needed) 8. Pier Avenue Street Lights and Trash Cay Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 52 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  Major Projects 2014 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/15/14 Project 140110 53 GOAL 5 ENHANCED ECONOMIC DEVELOPMENT AND REVITALIZED DOWNTOWN AND ENTRY CORRIDORS  On the Horizon 2015 – 2019 Priority 1. 2. 3. 4. 5. 6. 7. 8. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 1 Governance Topics 1. Council Protocols and Accountability 2. Code of Conduct and Civility 3. Role of Mayor and Council Meeting Etiquette 4. Town Hall Meetings 5. Code of Ethics 6. Council Role: Hiring Department Heads 7. Training for Council Candidate: State Laws, Financial Reporting 8. Individual Council Interests/Projects and Liaison Roles 9. Staff Hours for “Minor Requests” 10. Decision or Direction: It Takes “3” 11. Employee Meetings 12. Media Outreach by Individual Council Members 13. Other Matters – Requires 2 or 3 votes Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 2 House Rules Code of Conduct and Civility 1. Respect others: Councilmember, City Staff and Public. 2. Listen with an open mind to others and strive to understand, before stating an opinion or judging. 3. Respect chain of command by following the adopted protocols and defined roles/responsibilities. 4. Do your homework, come prepared, ask questions ahead of the meeting. 5. Have professional, candid debates focusing on the issue and data. 6. Work collaboratively as a “City Team”. 7. After a majority vote, move on to the next issue. 8. Represent the Council decisions and policy direction. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 3 Mayor and City Council Protocols Operating Guidelines for City Council and City Manager Protocol 1 Simple Information • Contact Department Director or City Manager. • If Department Director is contacted, copy City Manager. • Department Head will contact City Manager. • Council members should share expectations and your preferred form of communications. Protocol 2 Workload on a Topic • Contact City Manager. • Council may research a topic and bring information to the City Manager. • If research requires more than 1 hour; the topic will be taken to Council for direction. • Council can bring up topic during “Other Matters” for direction. • Information reports may be shared with Council at the discretion of the City Attorney and City Manager. Protocol 3 Citizen Service Request A. First Contact • Refer to City Manager and/or Department Head. • Council members should share expectations of further communication on actions or city follow up. B. Unsatisfactory Contact • Refer to City Manager. • City Manager will inform Council on follow up actions by the City. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 4 Protocol 4 Agenda Process A. Placing an item • Contact City Manger or • Place on “Other Matter” for Council direction. • Council will determine the placement on a future Council agenda. B. Question on item • Contact (email or call) Department Director, with a copy to City Manager. • Presentation will incorporate the questions. • Information will be shared with all Councilmembers. Protocol 5 Communications: Council and Staff • City Manager will share the same information at the same time with all Councilmembers. • City Manager will use Council as a resource. • City Council and staff should avoid surprises or last minute items/information. • City Manager should inform Councilmember on topic of potential impact. Protocol 6 Employee Contact A. Employee initiated • Report contact to City Manager on topics: employment, management or policy direction. • Refer employee to supervisor or Department Head. B. Council initiated • Social contact only. Protocol 7 Email Guidelines • Communication from Council to Council majority sent to Clerk. • For private communications, Council should use phone or personal email address. • Avoid “Reply to All”. • Use FYI for share information no reply. • Hermosa Beach address is a public record. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 5 Protocol 8 Staff Reports • Provide thorough analysis. • Evaluate options. • Provide a professional recommendation. * Avoid lobbying through others. Protocol 9 New Ideas • Contact City Manager. Protocol 10 Commission Communications • Commission communications is through responsible Department Director. Protocol 11 Spokesperson • Official communication (including press release) through the Public Information Officer; Tested Mayor/Pro Tem. • Mayor and City Manager reflect the City Policy. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 6 Protocol 12 Work/Study Session WORK SESSION TYPE I PRE-REPORT WORK SESSION TYPE II DRAFT REPORTS WORK SESSION TYPE III BRIEFING Provide direction and guidance on major issues before staff analysis and report preparation Refine proposed reports and recommendations prior to formal presentation and action Brief Mayor and City Council on major issues, upcoming opportunities and operational matters TOPICS: TOPICS: TOPICS: 1. Define the Problems 1. Present Background Information 1. Present Background 2. Identify Issues 2. Review and Highlights of Analysis and Options 2. Discuss Topics 3. Establish Parameters and Guidelines 3. Review and Refine Recommendations 3. Explore City’s Role or Need for Action 4. Focus on Possible Outcomes 4. Finalize Desired Goals and Outcomes 4. Focus on Overall Policy Direction and Guidelines 5. Outline Process and Possible Next Steps 5. Outline Next Steps 6. Decide Whether or Not Worth Pursuing Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 7 Protocol 13 “Other Matters” • Council can use “other matters” to request a “preliminary report” – how the topics fit with budget, action agenda, and strategic plan • Council should bring the topic to the City Manager by the Tuesday prior to the Council meeting Protocol 14 Urgent information Criteria: Action: • News Worthy • City Manager will text Councilmembers • Major incident • City Manager may refer Council to email • Personal incident • City Manager will share time for further updates Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-22-14 Project 140111 Table of Contents Strategic Planning for the City of Hermosa Beach 1 Hermosa Beach Vision 2029 4 City of Hermosa Beach Plan 2014 – 2019 9 City of Hermosa Beach Action Agenda 2014 26 This report and all related materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training within your organization or for consulting purposes outside your organization. All requests for duplication must be submitted in writing. Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 1 STRATEGIC PLANNING FOR THE CITY OF HERMOSA BEACH Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 2 Strategic Planning Model for the City of Hermosa Beach VISION 2029 “Desired Destination for Hermosa Beach” PLAN 2019 “Map to Hermosa Beach’s Destination” EXECUTION “Route for Next Year” MISSION “Responsibilities of Hermosa Beach City Government” BELIEFS “How the Hermosa Beach City Government Should Operate” Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 3 Strategic Planning Model for the City of Hermosa Beach Value-based principles that describe the preferred future in 15 years VISION Destination “You Have Arrived” Strategic goals that focus outcome-base objectives and potential actions for 5 years PLAN Map “The Right Route” Focus for one year – a work program: policy agenda for Mayor and Council, management agenda for staff; major projects EXECUTION Itinerary “The Right Direction” Principles that define the responsibility of City government and frame the primary services – core service businesses MISSION Vehicle “The Right Bus” Personal values that define performance standards and expectations for employees CORE BELIEFS Fuel “The Right People” Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 4 HERMOSA BEACH VISION 2029 Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 5 Hermosa Beach Vision 2029 HERMOSA BEACH 2029 is The Best Little Beach City! (1) Our Hometown Spirit, (2) Our Beach Life Style, (3) Our Eclectic Downtown, (4) Our Vibrant Entry Corridors (5) Our Leadership in Environmental Sustainability, (6) MAKES US DIFFERENT AND SETS US APART. Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 6 Hermosa Beach Vision 2029 PRINCIPLE 1 THE BEST LITTLE BEACH CITY  Means 1. Appreciation of diverse, contrasting, relaxed life styles 2. Small, compact city distinct from others 3. Pacific Ocean and our beach serving as the focal point of Hermosa Beach 4. Preservation and celebrating the history, architectural diverse heritage of Hermosa Beach 5. Diverse housing options 6. All feeling welcome in our community 7. Top quality, small hotel(s) and retail for our visitors 8. Place for innovators, champions, and iconoclasts to enjoy life and excel PRINCIPLE 2 HOMETOWN SPIRIT  Means 1. All generations feel at home and bring energy to our community 2. Neighborhood schools providing top quality, nationally recognized educational programs and support by the community 3. Residents and community base belong to, are engaged in volunteering and contribute to our community 4. Locally owned businesses participate in and contribute to our community 5. Residents feeling and being safe at home and throughout the city 6. Residents knowing and helping their neighbor 7. Small locally owned commercial areas serving the neighborhood and visitors 8. Great place for raising family Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 7 PRINCIPLE 3 BEACH LIFE STYLE  Means 1. Casual life style: flip flops, shorts 2. Residents and visitors value our beach 3. Emphasis on outdoor healthy living and activities 4. Clean beach, clean ocean 5. Strong community events and festivals: some for our residents and some drawing visitors 6. Easy, convenient beach access for all 7. Enjoying the ocean, playing volleyball, surfing and athletic activities, walking on our beach 8. The Strand: walk, bike and enjoying the sunset 9. Opportunities to meet people, to socialize with diverse people PRINCIPLE 4 ECLECTIC DOWNTOWN  Means 1. Unique, locally owned retail shops offering a variety of products 2. Well maintained, artistic, attractive public spaces 3. Downtown as a community focal point and destination – near our beach 4. Pedestrian friendly and walkable area 5. Increased day time commercial population 6. Civic Complex and Pier Plaza are defining anchors for Downtown 7. Locally owned quality dining and entertainment venues Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 8 PRINCIPLE 5 VIBRANT ENTRY CORRIDORS  Means 1. Well designed commercial centers with viable businesses serving the needs of residents and drawing others to Hermosa Beach 2. Attractive, well maintained entrances, streetscapes and medians that signify that you are in Hermosa Beach 3. Expanded commercial tax base 4. Professional and small business office spaces 5. Positive environment for business investment along the corridors PRINCIPLE 6 LEADERSHIP IN ENVIRONMENTAL SUSTAINABILITY  Means 1. Stewardship of natural resources: beach and living environment 2. Use of alternative energy sources within the City 3. Reduced dependence upon the automobile through the use of alternative transportation modes 4. Bike lanes and sidewalks connecting community destinations 5. Water conservation and reuse throughout the city 6. Leading edge achieving in carbon neutrality for the municipality and community Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 9 CITY OF HERMOSA BEACH PLAN 2014 – 2019 Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 10 City of Hermosa Beach Goals 2019 Commitment to a Safe Community Financially Sound City Government High Performing City Providing 1st Class Services More Livable, Sustainable Beach City Enhanced Economic Development and Revitalized Downtown and Entry Corridors Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 11 Goal 1 Commitment To A Safe Community OBJECTIVES 1. Provide a timely response to achieve performance outcomes for emergency calls for service 2. Have one of the lowest crime rate: % targeted crime rate reduction 3. Enforce consistently City codes, ordinances and CUP’s 4. Have people feeling safe: any place, any time of day 5. Balance community safety with interested of an active community 6. Work in partnership with residents and businesses to create a “safe community” VALUE TO RESIDENTS 1. Safe community for family members: all generations 2. Feeling safe and secure at hotels and in the community 3. Protection of home and property values 4. Safe community events and festivals 5. Timely response to all emergency calls for service Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 12 SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Developing research capacity to use date to shape and refine City deployment and investigate actions 2. Recruiting and retaining quality police officers 3. Having safe 4th of July and major events 4. City funding for public safety 5. Developing innovative programs to create a safe community 6. Attracting public safety employees with diverse skillsets 7. Fluctuating seasonal/weekly/calendar sensitive deployment LONG TERM CHALLENGES AND OPPORTUNITIES 1. Non residents coming to party resulting in large crowd size 2. Consistency: City ordinances and City enforcement – actions, resources, “waivers” 3. Working with businesses and residents 4. Late night behaviors and criminal activities 5. Interdepartmental cooperation and collaboration among all City departments for community safety programs and issues Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 13 POLICY ACTIONS 2014 PRIORITY 1. Public Safety Service and Staffing Study 2. Crime Analyst Position: Direction, Funding 3. Late Night Action Plan: Update, Direction 4. Traffic Calming Plan/Process: Evaluation, Direction on Standards and Criteria, Actions, Funding 5. Code Enforcement Policy, Service Priority and Actions 6. Fire Staffing: Direction, Funding (Division Chief, Civilian Fire Marshal, Additional Firefighter/Paramedic Positions) MANAGEMENT IN PROGRESS 2014 1. Community Risk Analysis 2. Conditional Use Permit Enforcement Team 3. Police Officer Recruitment and Hiring 4. Detective Case Management: Review 5. Downtown enforcement Unit: Creation 6. Emergency Operations Plan: Update and Training 7. Youth/Volunteer Police Program Development ON THE HORIZON 2015 – 2019 1. Fire Accreditation (2016) 2. Neighboring Fire Agencies for Fire Suppression: Policy Direction 3. Ambulance Operator Program: Analysis, Direction, Agreement (with Manhattan Beach Fire Department) 4. Fire/EMS Standard of Coverage: Policy Direction, Funding 5. Multi Hazard Mitigation Plan: Update, Policy Direction 6. Emergency Operation Center (EOC): Direction, Funding Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 14 Goal 2 Financially Sound City Government OBJECTIVES 1. Provide adequate resources to support defined City services and service levels 2. Partner with others for reduced service costs 3. Leverage City resources through outside funding sources, including grants and strategic use debt 4. Maintain the financial reserves consistent with City policies and nationally recognized financial standards 5. Invest in City infrastructure and community opportunities 6. Develop organization capacity for long term financial sustainability planning and processes 7. Leverage strategic environmental initiative to reduce cost of City services and increase City revenues VALUE TO RESIDENTS 1. City acting as responsible steward of the City's resources 2. Value for their tax dollars and fees 3. Keeping Hermosa Beach an affordable place to live 4. City service delivered in an efficient manner 5. City working with others to improve service delivery or expand resources Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 15 SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Potential oil liability and informing residents of environmental, economic and community impacts 2. Costs of long-term employee obligations 3. Determining City policy on how to pay for City services and facilities 4. Funding to address aging infrastructure needing maintenance and replacement 5. Valuing and retaining quality City employees 6. Determining service and project priorities 7. Staffing and organizational capacity with increasing service demands LONG TERM CHALLENGES AND OPPORTUNITIES 1. Leveraging City resources through grants and partnerships 2. Increased competition and competing interests for limited grant 3. Helping residents to understand and appreciate City finances, services and value 4. Slow revenue growth for the City 5. State of California and their actions impacting or supporting City services and finances, including new prevailing wage law impact on City projects 6. Developing fees based on users covering the costs of service delivery 7. Developing innovative approaches to City service delivery Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 16 POLICY ACTION 2014 PRIORITY 1. Citywide Service Level/Performance Benchmark System 2. Oil Ballot Measure for 2014 3. Employee Salaries and Benefits Policy 4. Capital Improvement Program and Policy 5. Sewer Fee: Evaluation, Policy, Review 6. Priority Based Budgeting 7. Storm Management and Drainage Fee: Direction MANAGEMENT IN PROGRESS 2014 1. Five Year Financial Plan (2015) Update 2. Phone System: Upgrade 3. eMeeting and Paperless Agenda: Boards and Commissions 4. Website: Upgrade 5. Land Management System: Upgrade (Permitting, Building Permitting, Citizen Access to Information) 6. Organization Structure Performance Review/Plan 7. Procurement Policies: Review 8. Electronic Patient Care Record and Billing 9. Recreation Software Upgrade and Fee Review 10. OPEB Analysis 11. Vehicle Replacement: Update Report ON THE HORIZON 2015 – 2019 1. Employee Contracts: MOU Direction for 6/15 2. Grants: Opportunities, Direction, Actions 3. TOT Tax: Evaluation, Direction 4. Short Term Vacation Rental: Evaluation, Policy and Revenues 5. Event Fees and Waivers: Evaluation, Policy and Direction 6. City Finances and Services: Direction for a Sustainable City 7. Consultants: Review, Evaluation, Direction and Performance Accountability 8. City Positions: Comprehensive Evaluation, Direction and Elimination Plan 9. Customer Service Satisfaction Survey 10. Online Convenience Fee: Evaluation, Policy and Revenue 11. Demand Parking Fee: Evaluation, Policy and Revenue 12. Theater Rental Fees and Subsidy: Evaluation, Policy and Revenue 13. Lighting and Landscape District Assessment: Evaluation, Policy Direction, Ballot Measure Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 17 Goal 3 High Performing City Providing 1st Class Services OBJECTIVES 1. Value and maintain a top quality workforce dedicated to serving the Hermosa Beach community 2. Upgrade City facilities 3. Upgrade City infrastructure: streets, sidewalks, sewer collection system 4. Deliver City services with a high level of customer satisfaction 5. Easier access and tracking to City services and service request through technology and improved processes 6. Competitively compensated workforce balancing market, performance and the community’s total cost of government 7. Effectively and efficiently engaging community stakeholders VALUE TO RESIDENTS 1. Service value for tax dollars and fees 2. Convenience through easier access to information and services through the Internet 3. City employees sensitive to the needs and feeling of you as a customer 4. Reliable delivering of City service 5. Timely response to a call for service 6. Consistent response for the City Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 18 SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Aging City infrastructure needing major maintenance and repair 2. Cost and funding of technology upgrades 3. Communication and engaging community stakeholders 4. Staff capacity and morale vs. increasing demands for services in light of cutbacks during recent years 5. Timing and funding for City facilities improvements 6. Working with other governmental partners on infrastructure and service delivery LONG TERM CHALLENGES AND OPPORTUNITIES 1. Creating a City organization that supports opportunities for employees to excel and grow 2. Changing the organization traditions and customs 3. Modernizing Public Works Yards 4. Employee expectations for salaries and benefits 5. Aging City workforce and succession Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 19 POLICY ACTIONS 2014 PRIORITY 1. Sewer Replacement Program 2. Storm Water Quality Plan 3. Public Information and Communications Plan 4. City Facilities Plan (including Public Works/Yard) 5. Trash Enclosures: Redesign, Who Pays 6. Valuing Employees: Policy Direction MANAGEMENT IN PROGRESS 2014 1. High Performance Organization: Development 2. Street Paving Program: Review, Update Report 3. Solid Waste Collection: Update Report 4. Employee Appreciation Program: Enhancements 5. Citizen Compliant Tracking System: Development ON THE HORIZON 2015 – 2019 1. Succession Plan and Process 2. Citizen Reporting System 3. Citizen Compliant Tracking System: Development 4. Employee Ownership in City: Program Development 5. Code of Ethics: Development 6. Training for Council Candidate: Development Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 20 Goal 4 More Livable, Sustainable Beach City OBJECTIVES 1. Become “Leading” edge in carbon neutrality for municipality and community 2. Upgrade outdoor recreation facilities and activities 3. Enhance creative ways for the City to support school and build community understanding of school finance needs 4. Preserve and enhance small town, neighborhood character 5. Calmer, safer late night Downtown 6. Maintain a clean city 7. Improve access and mobility for pedestrians bicycles and other forms of transportation VALUE TO RESIDENTS 1. More reasons to live in Hermosa Beach 2. Feeling and being safe anywhere, any time of day 3. Protection of property and home values 4. Green City acting as a responsible environmental steward 5. Choices of quality homes for ownership or rental 6. More opportunities for leisure activities close to home Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 21 SHORT TERM CHALLENGES AND OPPORTUNITIES 1. City resources limitation and potential partnerships 2. Competing priorities for attention and funding 3. Defining "carbon neutral" and the responsibilities of the City, businesses and residents 4. Growing senior population with growing service needs and expectations 5. Potential loss of historically significant buildings 6. Addressing effectively problems associated with late night life 7. Traffic volume and flow, and street capacity 8. Private property rights vs. community benefits LONG TERM CHALLENGES AND OPPORTUNITIES 1. Resistance to change in the community and among residents 2. Changing recreational patterns among different family generations 3. Lack of City control of Pacific Coast Highway and private properties 4. Impact of climate change, including sea level rise 5. Green initiative to produce energy and increase energy efficiency Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 22 POLICY ACTIONS 2014 PRIORITY 1. Carbon Neutral Action Plan 2. General Plan/Local Coastal Program 3. South Park: Upgrade 4. Schools Strategy and Specific Actions: Support for Top Quality Schools 5. Community Dialog: Tool and Ongoing Engagement Process 6. Living Street Policy: Implementation 7. Stable Power Supply: Evaluation, Direction, City Action Plan MANAGEMENT IN PROGRESS 2014 1. Charging Station: Development (Parking Structure) 2. City Energy Efficiency Update Report 3. LED City Lights 4. AES: Rebuild: Monitoring, Update Reports MAJOR PROJECTS 2014 1. Hermosa Avenue Bike Lane Improvements ON THE HORIZON 2015 – 2019 1. Low Impact Development Ordinance: Update 2. Local Bus System for Residents and Events 3. LED Street Lights: Direction (Edison) 4. Parks Master Plan: Update 5. Free Parking for Electric Vehicles: Evaluation, Direction, Actions 6. Crime Action Plan 7. Single Use Bag Policy 8. Green Task Force: Re-Creation Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 23 Goal 5 Enhanced Economic Development Through Revitalized Downtown And Entry Corridors OBJECTIVES 1. Develop Cypress area 2. Active City leading economic development and business investment organization 3. More attractive Pacific Coast Highway and Aviation corridors with more quality businesses 4. Attract new businesses including entertainment/film industry to do business in Hermosa Beach 5. Stimulate economic development opportunities on vacant and under utilized property 6. Increase day time “foot traffic” in Downtown VALUE TO RESIDENTS 1. Protection/enhancement of property values 2. Private sector investing in upgrading Hermosa Beach 3. More quality restaurant and retail choices within the City 4. Attractive community that you call home 5. Alternative housing choices beyond single family homes 6. More reasons to go enjoy a revitalized Downtown Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 24 SHORT TERM CHALLENGES AND OPPORTUNITIES 1. Defining the City's role in economic growth and community redevelopment 2. Convenient, safe, easy to use and adequate supply parking 3. Working with property owners and businesses in a timely manner 4. City working with all Hermosa Beach businesses 5. Limited options for redeveloping Pacific Coast Highway/Aviation corridors 6. Competition from neighboring cities: office space, retail, restaurants, and entertainment LONG TERM CHALLENGES AND OPPORTUNITIES 1. Unattractive Pacific Coast Highway/Aviation corridors – gateway to Hermosa Beach 2. Few funding options for redevelopment 3. Working with Coastal Commission 4. Increasing business investment during the economic recovery Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 25 POLICY ACTIONS 2014 PRIORITY 1. Aviation Corridor Beautification Plan 2. Hotel Development 3. Retail and Restaurant Development Strategy: Assessment, Direction, Plan 4. Pacific Coast Highway Corridor Beautification Plan 5. Artesia/Pacific Coast Highway: Updates, Policy Direction 6. Undersea Cable (Addition): Policy Direction 7. Cypress Avenue District: Zoning Direction 8. Business Improvement District (BID) for Pier Plaza MANAGEMENT IN PROGRESS 2014 1. Additional Pay Stations for Parking 2. Economic Development Position 3. City Manager’s Economic Development Committee: Creation 4. Economic Development Strike Team/Ombudsperson 5. User Guide for doing Business in Hermosa Beach 6. Hope Chapel Development: Working with Property Owners, Update Report, Policy Direction (when needed) 7. Skechers’ Development: Working with Property Owners, Update Report, Policy Direction (when needed) 8. Pier Avenue Street Lights and Trash Cay ON THE HORIZON 2015 – 2019 1. Economic Investment Opportunities Related Carbon Neutrality Strategy 2. Fee Waivers for Business Development 3. Business Retention/Growth Visitation Program: Development, City Actions 4. Signage Policy and Enforcement: Direction 5. Economic Development Plan for Downtown 6. Day Time Oriented Business Development Strategy 7. Family Friendly Business Opportunities 8. City Brand: Development 9. Master Plan for Parking: Evaluation, Development 10. Vacant Lots/Underdeveloped Properties 11. Expedited Hotel, Retail and Entertainment Application: Policy 12. Citywide Business Survey 13. Bridge over Pacific Coast Highway Study 14. Development Process: Review, Refinements, Recommendations Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 26 CITY OF HERMOSA BEACH ACTION AGENDA 2014 Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 27 City of Hermosa Beach Policy Agenda 2014 TOP PRIORITY HIGH PRIORITY Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 28 City of Hermosa Beach Management Agenda 2014 TOP PRIORITY HIGH PRIORITY Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 29 City of Hermosa Beach Management in Progress 2014 Community Risk Analysis Conditional Use Permit Enforcement Team Police Officer Recruitment and Hiring Detective Case Management: Review Downtown enforcement Unit: Creation Emergency Operations Plan: Update and Training Youth/Volunteer Police Program Development Five Year Financial Plan (2015) Update Phone System: Upgrade eMeeting and Paperless Agenda: Boards and Commissions Website: Upgrade Land Management System: Upgrade (Permitting, Building Permitting, Citizen Access to Information) Organization Structure Performance Review/Plan Procurement Policies: Review Electronic Patient Care Record and Billing Recreation Software Upgrade and Fee Review Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 30 OPEB Analysis Vehicle Replacement: Update Report High Performance Organization: Development Street Paving Program: Review, Update Report Solid Waste Collection: Update Report Employee Appreciation Program: Enhancements Citizen Compliant Tracking System: Development Charging Station: Development (Parking Structure) City Energy Efficiency Update Report LED City Lights AES: Rebuild: Monitoring, Update Reports Additional Pay Stations for Parking Economic Development Position City Manager’s Economic Development Committee: Creation Economic Development Strike Team/Ombudsperson User Guide for doing Business in Hermosa Beach Hope Chapel Development: Working with Property Owners, Update Report, Policy Direction Skechers’ Development: Working with Property Owners, Update Report, Policy Direction Pier Avenue Street Lights and Trash Cay Strategic Plan: 2014 – 2019 – 2029/Mayor and City Council and Executive Team/Hermosa Beach, California Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1-14-14 Project 140111 31 City of Hermosa Beach Major Projects 2014 Hermosa Avenue Bike Lane Improvements Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 1 House Rules Code of Conduct and Civility 1. Respect others: Councilmember, City Staff and Public. 2. Listen with an open mind to others and strive to understand, before stating an opinion or judging. 3. Respect chain of command by following the adopted protocols and defined roles/responsibilities. 4. Do your homework, come prepared, ask questions ahead of the meeting. 5. Have professional, candid debates focusing on the issue and data. 6. Work collaboratively as a “City Team”. 7. After a majority vote, move on to the next issue. 8. Represent the Council decisions and policy direction. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 2 Mayor and City Council Protocols Operating Guidelines for City Council and City Manager Protocol 1 Simple Information  Contact Department Director or City Manager.  If Department Director is contacted, copy City Manager.  Department Head will contact City Manager.  Council members should share expectations and your preferred form of communications. Protocol 2 Workload on a Topic  Contact City Manager.  Council may research a topic and bring information to the City Manager.  If research requires more than 1 hour; the topic will be taken to Council for direction.  Council can bring up topic during “Other Matters” for direction.  Information reports may be shared with Council at the discretion of the City Attorney and City Manager. Protocol 3 Citizen Service Request A. First Contact  Refer to City Manager and/or Department Head.  Council members should share expectations of further communication on actions or city follow up. B. Unsatisfactory Contact  Refer to City Manager.  City Manager will inform Council on follow up actions by the City. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 3 Protocol 4 Agenda Process A. Placing an item  Contact City Manger or  Place on “Other Matter” for Council direction.  Council will determine the placement on a future Council agenda. B. Question on item  Contact (email or call) Department Director, with a copy to City Manager.  Presentation will incorporate the questions.  Information will be shared with all Councilmembers. Protocol 5 Communications: Council and Staff  City Manager will share the same information at the same time with all Councilmembers.  City Manager will use Council as a resource.  City Council and staff should avoid surprises or last minute items/information.  City Manager should inform Councilmember on topic of potential impact. Protocol 6 Employee Contact A. Employee initiated  Report contact to City Manager on topics: employment, management or policy direction.  Refer employee to supervisor or Department Head. B. Council initiated  Social contact only. Protocol 7 Email Guidelines  Communication from Council to Council majority sent to Clerk.  For private communications, Council should use phone or personal email address.  Avoid “Reply to All”.  Use FYI for share information no reply.  Hermosa Beach address is a public record. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 4 Protocol 8 Staff Reports  Provide thorough analysis.  Evaluate options.  Provide a professional recommendation. * Avoid lobbying through others. Protocol 9 New Ideas  Contact City Manager. Protocol 10 Commission Communications  Commission communications is through responsible Department Director. Protocol 11 Spokesperson  Official communication (including press release) through the Public Information Officer; Tested Mayor/Pro Tem.  Mayor and City Manager reflect the City Policy. Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 5 Protocol 12 Work/Study Session WORK SESSION TYPE I PRE-REPORT WORK SESSION TYPE II DRAFT REPORTS WORK SESSION TYPE III BRIEFING Provide direction and guidance on major issues before staff analysis and report preparation Refine proposed reports and recommendations prior to formal presentation and action Brief Mayor and City Council on major issues, upcoming opportunities and operational matters TOPICS: TOPICS: TOPICS: 1. Define the Problems 1. Present Background Information 1. Present Background 2. Identify Issues 2. Review and Highlights of Analysis and Options 2. Discuss Topics 3. Establish Parameters and Guidelines 3. Review and Refine Recommendations 3. Explore City’s Role or Need for Action 4. Focus on Possible Outcomes 4. Finalize Desired Goals and Outcomes 4. Focus on Overall Policy Direction and Guidelines 5. Outline Process and Possible Next Steps 5. Outline Next Steps 6. Decide Whether or Not Worth Pursuing Copyright © 2014: Lyle Sumek Associates, Inc. Draft 1/1522/14 Project 140110 6 Protocol 13 “Other Matters”  Council can use “other matters” to request a “preliminary report” – how the topics fit with budget, action agenda, and strategic plan  Council should bring the topic to the City Manager by the Tuesday prior to the Council meeting Protocol 14 Urgent information Criteria: Action:  News Worthy  City Manager will text Councilmembers  Major incident  City Manager may refer Council to email  Personal incident  City Manager will share time for further updates